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SHIPPING & RETURNS

Shipping Policy

Please note that items are not guaranteed in stock due to orders being filled from multiple locations. If we are unable to complete your order, you will be notified via email within 3 business days. 

We use registered mail or courier for all orders.


Rates as per below:

  • $5 flat rate for all orders 

  • Free shipping for orders above $80.

Delivery will be around 3-5 business day upon ship out. 

 

For overseas shipping, please contact hello.kiraramomo@gmail.com to enquire for shipping cost. 

Return & Exchange Policy

Please contact us at hello.kiraramomo@gmail.com with your order number and reason for return within 7 days of receiving your order.

Items are eligible for return/exchange with original receipt and must be in their original condition (unworn, unwashed, unaltered). 

Exchange is allowed within 7 working days upon goods receipt if there shall be any defects.

All eligible return shipping costs are the responsibility of the customer except the defect item.
 

All exchange shipping fee will be full charged instead of flat rate.


We are not liable for damages incurred upon shipping.

 

We reserve the right to reject any returns that do not meet our return policy requirements stated above, and the item will be sent back to you at your expense.

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